Privacy Policy

Privacy Policy

Leiloeira complies with current legislation on the security and protection of personal data of users of this website and of Customers, with the principle of using this data only within the scope of the use of the website and commercial transactions and communications between Leiloeira, the user of the website and the Client, also with regard to sending advertising, promotional and/or information relating to the Auctioneer, declaring and guaranteeing that it is responsible for processing the personal data collected.

Through the use of this website, the user of this website, or the Client, authorizes the Auctioneer to automatically process the personal data provided. This information will not be transferred to entities external to Auctioneer, with the exception of other entities belonging to the Leiloeira Group and/or companies owned by its partners, and may also be accessed by the respective service providers, in computer, legal and accounting matters.

In compliance with the provisions of the law on the protection of personal data, the user and/or Customer may, at any time, exercise the rights of access, rectification or erasure and limitation of treatment, as well as oppose treatment, request portability of the data, withdraw consent, without compromising the lawfulness of the treatment carried out based on the previously given consent, through the email [email protected] and submit a complaint to a control authority.

The conservation period is 2 (two) years after the end of the service provided by the Auctioneer or the last access to the website, whichever occurs last.

 

Cookies

When visiting this website, a small text file (Cookie) is created and saved on the user’s or Customer’s computer disk. This file, upon recognition, will allow greater ease and speed of access, as well as the personalization of the page, in terms of the user’s or Customer’s online experience.

We also identify technical information from the computer when the pages of our website are visited, such as the IP (Internet Protocol), the operating system, the type of browser. We use this information to improve the quality of the visit to our website, and we will not disclose it to external entities.

Most browsers automatically accept these files (Cookies), but you can delete them or automatically define their blocking. In the “Help” menu of the browser, the user or the Customer will be able to find instructions for carrying out these configurations.

We ask your attention to the fact that, if the user or the Customer does not allow the use of cookies, they may not be able to use certain functionalities.

 

In the event of a dispute and in the case of a consumer, you may resort to an Alternative Consumer Dispute Resolution Entity:

Lisbon Consumer Dispute Arbitration Center / “Centro de Arbitragem de Conflitos de Consumo de Lisboa”
Rua dos Douradores, nº 116 – 2nd, 1100 – 207 Lisbon www.centroarbitragemlisboa.pt 

As a consumer, you can now also exercise your right to submit a complaint electronically, via the website www.livroreclamacoes.pt .